❓FAQs

What types of products does Trendy Zoids offer?

Trendy Zoids specializes in innovative lifestyle products, particularly multifunctional Bluetooth speakers that integrate features such as white noise, humidification, and soothing night lights. These products are designed to enhance relaxation and create a tranquil environment at home.

How do I use the multifunctional features of your Bluetooth speakers?

Our Bluetooth speakers are designed for ease of use. To utilize the multifunctional features, simply follow the instructions provided in the user manual included with your purchase. Each feature can be activated through the control panel or via a connected device, ensuring a seamless experience tailored to your relaxation needs.

What is your return policy for products purchased from Trendy Zoids?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details on the return process, please refer to our return policy section.

How long does shipping take for orders placed at Trendy Zoids?

Shipping times vary based on the selected shipping method. We offer free standard shipping, which typically takes 7-15 business days. For faster delivery, express shipping options are available, taking approximately 5-10 business days for a fee. Please note that shipping times may be affected by high demand or seasonal delays.

Do you offer international shipping?

Currently, our shipping services are primarily focused on the USA. For inquiries regarding international shipping, please contact our customer service for more information.

What should I do if my product arrives damaged or defective?

If you receive a damaged or defective product, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring your satisfaction with our products.

Can I exchange an item if I change my mind?

While we do not offer direct exchanges, the fastest way to obtain a different item is to return the original product and make a separate purchase for the new item once the return is accepted.

How can I contact Trendy Zoids for further inquiries?

You can reach us via email at info@trendyzoids.com or by phone at 0565292742. Our customer service team is available to assist you with any questions or concerns you may have.